Can You Fix My Laptop?

at risk
Creative Commons License photoOpens in a new tab. credit: booleansplitOpens in a new tab.

A couple of weeks ago my wife was visiting her parents and got to talking to her sister. My wife mentioned that I recently had a bunch of trouble with my Windows Vista laptop and finally got it mostly straightened out. This promoted my sister-in-law to ask if I wouldn’t mind fixing her old college laptop. My wife brought it home for me to take a look at.

The laptop has long been replaced by a Windows XP desktop for playing games, using iTunes, and general internet surfing. The laptops role was simply going to be for nothing outside of web surfing and word processing. Back in college my sister-in-law went to insert the power adapter and found that the plastic housing that holds it in place was broken free and laying inside the case.

Being aware of what the problem was, I ordered the new $4.00 part online and waited for it to arrive. The following day I got to talking with my father, who coincidentally just repaired a similar problem on my brothers ex-girlfriends computer. Having experience with this issue, he offered to take care of it for me.

I happily accepted his offer and moved to the cleaning stage when he was finished with it. At some point in time a virus infected the computer and my sister-in-law asked that I take care of it for her. Before being stuck in a closet, the computer was looked at by someone else. This became apparent when I logged in and found virtually no personal data on the PC. It seems that this person felt that deleting anything non-critical would rid the computer of the virus.

Once I got a few things straightened out, I loaded Malware BytesOpens in a new tab. and ran a scan. The results showed a couple of Trojans and a mess of registry infections. Those were taken care of by the software and the next step was to load the free version of AVG Virus ScannerOpens in a new tab. and take a peak at what it could find.

Before long I had the computer up and running like it should. While the deleting of so many files may have possibly solved part of the problem, I think its a shame that they were removed prior to scanning for infections.

While the old Gateway SB1200 is obsolete, its running smoothly now. I can only hope that the next time a computer problem pops up, my sister-in-law will ask me to take a look at it before someone hastily hacks away at files in attempt to solve the problem.

What was the last computer
problem that you took care of for someone?


Hi There, My name is Walt White and as the name of this blog suggests, I am a Pennsylvania resident. In addition to having numerous hobbies that I discuss on my blog - Iā€™m also the father of three little girls and a pitbull.

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